Return Policy

Here at Nova Chlorinators, we appreciate your patronage. While we never expect an issue with a product, sometimes it may become necessary to return your purchase. If the need should arise, please fill out contact form below and one of our support staff members will get in touch with you. To be eligible for a refund, you must receive a Return Merchandise Authorization (RMA) number.

The US market is being flooded with cheap salt cells from CHINA and most suppliers and distributors are supplying these cells to pool shops and the general public.

Issues relating to these cells and our drive to offer good, reliable products have resulted in us no longer supplying any imported parts from China.

Our commitment to you is we will only supply replacement cells manufactured in Australia or US using commercial grade titanium plate from USA which has consistently produced the best material in the last 25 years. These cells have 15,000hr expected life where as the downside of cheap cells is a much shorter 5,000hr lifespan.