5 Year Warranty:(For all generic cells purchased after November 2017)
Our generic replacement cells have been specifically manufactured to meet or exceed original factory specifications and use only the highest grade titanium electrode plate. This allows us to offer our customers a 5 year limited warranty (2 years full, 3 years pro rata). against manufacturing defects. 2 years full warranty, years 3 to 5 replacement cell will be supplied at 50% of the current recommended retail price at the time*
* Manufacturer reserves the right to determine whether or not a cell will be replaced with a new cell or repaired.
We strive for 100% customer satisfaction. If you have any problems with an item or our service then please contact us with details of the problem and your contact details .
The US market is being flooded with cheap salt cells from CHINA and most suppliers and distributors are supplying these cells to pool shops and the general public.
Issues relating to these cells and our drive to offer good, reliable products have resulted in Nova Chlorinators to no longer supply any imported parts from China.
Our commitment to you is we will only supply replacement cells manufactured in Australia or US using commercial grade titanium plate from USA which has consistently produced the best material in the last 25 years. These cells have 15,000hr expected life where as the downside of cheap cells is a much shorter 5,000hr lifespan.